• A kayaker sits and looks at the Coast Mountains on one of our multi-day kayak tours


Please read the following policies before booking your tour, package or rental with Powell River Sea Kayak & Cabana Desolation Eco Resort

For queries regarding COVID-19 and the 2022 kayaking season, please click here to learn more.

Multi-Day Camping Tours

For everything related to our COVID-19 specific cancellation policy – click here.

Cancelling a trip is the last thing one thinks about when planning a vacation. However, circumstances can and do occur that result in an unplanned need to cancel. Although we have empathy for events that may result in needing to cancel, we operate during a very short season and with a very limited number of tours each year, and this policy is in effect under all circumstances.

When traveling, it is only prudent to ensure you are appropriately insured for all eventualities.  All our guests are prompted to look into trip cancellation insurance through a travel agent or your insurance provider. Another good way to ensure you are covered for any unforeseen circumstances is through your credit card company. Check whether your credit card has the option to include travel insurance for all cancellations if you use the card to pay for your trip.

Payment Schedule:

  • A deposit of 50% including tax is required for all reservations at the time of booking.
  • The remaining 50% balance is due 60 days in advance of the trip date. We will email a reminder with the invoice one week before this date and instructions for how this balance can be paid online.
  • Any trips booked within this 60 day period of the trip start date will be required to pay 100% of the balance at the time of booking


  • If received 61 days or more prior to the scheduled start, a $150 CAD per person cancellation fee applies.
  • If received 0-60 days prior to start, then the reservation is 100% non-refundable.

If you do need to cancel, we will make every attempt to fill the cancelled spot. If we are able to fill the cancelled spots on a tour to 100% capacity, we will provide a full refund less the $150 per person processing fee.

Date Changes:

  • If you wish to change the date of your booked tour to another date in the same season:
    • A $50 processing fee will be charged for such date changes if made more than 120 days before the date of the original tour.
    • A $100 processing fee will be charged for such date changes if made between 119-30 days before the date of the original tour.
    • It will be considered a cancellation if made less than 30 days before the date of the original tour and the regular cancellation policy will apply.

Change of Payment Policy:

  • If you have made a deposit or full payment and wish to change the method of payment at a later date (for example, be refunded the initial payment so that you can use a different credit card for points or to suit an insurance policy):
    • A fee of 3% of the total asked to be refunded will be added to the new payment to cover administration and credit card processing costs.


In addition to cancellation insurance, be sure your personal insurance is adequate to cover expenses caused by accidents in remote locations.  Any costs arising from an unscheduled evacuation will be the responsibility of the client.


Powell River Sea Kayak Ltd. is not to be held responsible for any environmental factors that may cause a package or portion thereof to be cancelled due to safety concerns, travel restrictions or any perceived reductions in quality of a package due to rain, wind, smoke, fog, cold, heat, or any other environmental phenomenon during the package dates.

Powell River Sea Kayak’s cancellation policy is still in effect during times of poor air quality due to smoke, or if travel is restricted due to concerns surrounding COVID-19 or any other pandemic related issues.

Furthermore, any personal circumstances that may arise from guests that prevents them from participating in their tour such as health issues, injuries, or personal scheduling conflicts may not be used as exemptions from this policy. Although we have never cancelled a tour in 25 years, there is still a risk (albeit minor) that this can occur. Anyone looking to book a trip is sharing in this risk with us as a company. We therefore strongly recommend guests consider trip cancellation insurance. Some credit cards even have this built into their plans.

If you feel there is a possibility you may need to cancel for any reason (as mentioned above), and you are concerned you will not be refunded as stated in this possibility, we suggest refraining from making a reservation until such time as you feel more confident the trip will go ahead as planned.

Smoke & Wildfires

Wildfires are becoming more prevalent in BC. That said, conditions on the coast and areas that we kayak are seldom affected by smoke and wildfires, however this can occur. For most healthy people, these conditions are not dangerous. Our trips go ahead as planned with or without smoke. If you have any underlying health conditions that may impact your ability to paddle safely at these times, we recommend that you reconsider booking a trip, as our regular cancellation policy will remain in effect.

There are no exemptions to our cancellation policy for smoke or wildfire related issues unless there is a governmental evacuation order or alert in place and guests are unable to attend their tour or package.

  • Our off-peak ‘Green Season’ rates for multi-day camping tours apply September 10th-June 14th inclusive.
  • Peak rates apply June 15th-September 9th inclusive.
  • Off-peak Group discounts require 4 people minimum in a group to receive discount.
  • Peak Group discounts require 8 people minimum in a group to receive discount.
  • To receive the group rate, all guests in the group must know each other – or of one other – prior to to the tour.

Child Discount

  • Applies to children 16 years and under, only during Peak periods.
  • If a family has the minimum number for group discounting, the children will receive the best price and the parents will receive the group price.

Tour Options for Children

  • Family-focused tour dates
  • Group tour dates (where the children are part of a group that has booked together).

Minimum age for Children

  • Family-focused tours: 5 years
  • Group tours (ie: your child or children are part of your own group): 5 years
  • All other regular tours: 12 years

Note: All children less than 16 years are required to be in a double kayak with a parent.

  • Tour dates that overlap peak and off-peak will be averaged on a per day basis (ie: Off-peak prices will apply to only those days that fall during Off-peak times).
  • Minimum group size to run 4 & 5 day Desolation Sound Vacation tours is 6 (solo, double, triple welcome to join).
  • Minimum group size to run 6 & 7 day Expedition-style tours is 6 (groups less than this welcome to join).
  • For all above tour durations:
    • If the tour fails to reach the minimum group size 7 days before the scheduled start date, your deposit will be refunded and the tour will be cancelled.
    • At any time before the tour reaches the minimum group size, you may ask for a full refund and forfeit your reserved space on the tour.
    • Furthermore, PRSK can at any time cancel any tour that hasn’t reached the minimum guest threshold for any reason and will completely refund the deposits of all guests.
    • Once the required number of people have booked for a particular tour, the tour is confirmed and our normal cancellation policy is in effect.
    • If looking to book into a tour with less than the required number of people, we will accept your deposit and notify you to confirm the tour will run once this minimum number has been reached.
    • Please note: reservations are considered temporary until the minimum requirement has been reached. If PRSK receives a large group enquiry for these dates or over similar but conflicting dates, we reserve the right to cancel the temporary booking and refund guests their deposit at any time before the temporary reservation has received final confirmation.
  • If the tour fails to reach the minimum numbers of participants, PRSK may still elect to run the tour and offer guests the opportunity to continue at the Peak Adult rate.
  • On dates that we offer expedition-style trips each year, we also offer our regular and popular vacation-style trips over the same dates, which can be booked simultaneously.
    • Whichever tour first attains the minimum numbers required will be the tour that runs over these dates.
    • If one tour reaches the minimum numbers required first, the other tour’s guests will be offered places on the confirmed tour in the order that they booked, as long as space remains (maximum 10 people per tour).
  • If both tours do not reach the required group size sixty (60) days before the start date, the expedition-style tour will be replaced by the vacation-style camping tour.
    • Guests previously booked into the expedition-style tour can either join the new tour or receive a full refund and be removed from the tour.
    • Any price differences between the tours will be taken into account when paying the final balance on arrival.
    • In the circumstances of a 6 or 7-day tour becoming a 5-day tour, the new tour will retain the start date of the previous tour.

Guests are welcome to bring their personal kayaks and kayaking equipment on our multi-day kayak tours, however due to packing and quality concerns the following must be adhered to:

  • Kayaks must be at minimum 17 feet in length and have a total hatch volume (not including the cockpit) of minimum 200L.
  • Kayaks must be dropped off at our Okeover launch site by 4pm the day before the tour so our guides can have all the group gear packed and ready in all the kayaks by the time guests arrive in the morning.

Guests who bring their personal kayaks receive $50 off the usual tour or package rate.

  • Powell River Sea Kayak tours are all-inclusive
  • The 5% GST tax is the only additional tax on kayak camping tour prices
  • Tour prices are per person
  • Sleeping bags can be rented for $25 per bag/trip
  • Gratuities are additional (typically 10-20% of the package price – all tips are split evenly amongst the guides)
    • Please note that we are unable to process tips from credit cards. We recommend having enough cash on hand after a trip to cover this, however many guests will simply bring along a blank check that they can fill out after the tour, which works well for both Canadian and US guests. We also have wifi at our Okeover launchsite, and have found that e-transfers and PayPal transfers to the guides once you have returned to base work perfectly as well.

Dietary Surcharges:

Requests for the following dietary omissions will incur a surcharge of 5% of the package price per request:

  • Gluten / Wheat.
  • Dairy.
  • Nuts.
  • Seeds.
  • Oils.
  • Soy.
  • Eggs as a general ingredient in baking or recipes (saying “no” to eggs as a meal in itself will not incur a surcharge).
  • Nightshades or other ‘food group’ allergies that cover a variety of common items.
  • Any other diet that requires a unique menu (low-glycemic, no-sugar, lean-protein, etc).

Certain extremely restrictive requests like keto and paleo, or celiac disease, are not able to be accommodated on camping tours. We are unable to allow tour guests to bring their own food.

Day Tours

  • Groups of 8 or more receive 15% discount (all members must know each other before tour).
  • Children 10 and under receive 25% discount.
  • For full day tours, the minimum number of total guests needed to run a tour on a particular day is four (4).
    • If the tour fails to reach the minimum group size by 4 pm on the day before the scheduled start date, your deposit will be refunded and the tour will be cancelled.
    • At any time before the tour reaches the minimum group size, you may ask for a full refund and forfeit your reserved space on the tour.
    • Furthermore, PRSK can at any time cancel an unconfirmed tour for any reason and will completely refund the deposits of all guests.
    • Once the minimum group size has been reached, the tour is confirmed and our normal cancellation policy is in effect.
    • If looking to book into a tour with less than this number, we will accept your deposit and notify you when the tour reaches the minimum group size.
  • For 3 hour tours, the minimum number of total guests needed to run a tour on a particular day is four (4).
  • Furthermore, PRSK’s ability to run a 3 hour tour is dependant on last minute guide availability and can only be booked within 48 hours of the trip date.
  • Lunch is provided on our Desolation Marine Park, Copeland Marine Park, and Savary Island day tours only.
  • Participants on all other day tours are required to bring their own lunch.
  • Drinking water will be provided on all day tours, please bring your own water bottle.
  • If the Marine Forecast for the area ‘Strait of Georgia – North of Nanaimo’ is calling for strong winds at 4pm the day before the tour and the guide(s) believe that running that particular tour in those conditions poses a risk to guest safety, the tour will be cancelled and the guests will be informed via phone or email as soon as possible.
  • If the guide(s) believe that the tour can go ahead without any undue increase in risk, the guests will not receive a call and the tour will run as planned.
  • The guide(s) may still decide to cancel the tour in the morning of the tour if any circumstances or conditions deteriorate overnight.
  • All guests in cancelled tours will receive a full refund.
  • Tours are not cancelled merely due to rain.

The minimum age for snorkel tours that we can accommodate is 12 years of age.

Kayak Rentals

  • PRSK’s cancellation policy for kayak rentals:
    • Upon confirmation of your booking, you will be prompted to pay the amount owing in full on the emailed invoice.
    • Should you cancel or change your reservation or part thereof within 48 hours of the start of your reservation, there is no refund.
      • This applies to both kayaks and rental equipment.
    • Should you cancel or change your reservation or part thereof within seven (7) days of the start date of your reservation and outside this 48 hour period, PRSK will refund your credit card to an amount totalling 50% of the full price of the cancelled item.
      • This applies to both kayaks and rental equipment.
    • Should you cancel your reservation or part thereof prior to seven (7) days before the start date of your reservation, PRSK will refund your credit card for the cancelled booking, less a $25 administration fee per kayak or piece of rental equipment.
    • PRSK does not give credit for future rentals or tours due to cancellation.
  • What if we want to cancel due to weather?
    • There are no cancellations for rentals merely due to rain.
    • If the marine weather forecast is calling for winds of 25 knots or above for the day of the rental, guests may elect to cancel their days rental without charge.
    • This is based on the most up-to-date marine forecast issued by Environment Canada for the marine region ‘Strait of Georgia – North of Nanaimo’. In practice this means the forecast issued no earlier than 4pm on the day before the rental, or any forecast after that time.
  • What about early returns due to weather?
    • Early returns will only be refunded when the final day(s) of a rental has a forecast of 25 knot winds or more and the renters elect to return to Okeover early as a result.
    • The refund will only apply to the days affected by the 25 knot forecast.
      • I.e. if the forecast is for Wednesday and renters return on Monday, they do not also receive a refund for the unaffected Tuesday forecast.
    • Mere rain is not covered under this refund policy.
  • PRSK will not rent kayaks to groups unless 1/4 people in the group have had a formal lesson, including a focus on capsize/re-entry, in the last 5 years.
    • All other members of the group must have some prior knowledge of rescues, and watched the videos of capsize/re-entry/launch and land on our website.
    • Anyone who arrives at our launch-site without this requirement will be denied rental without refund.
    • If you have had lessons outside this 5 year period, please call our office to speak with our staff.
  • PRSK will not rent kayaks to families unless at least one parent has had a formal lesson as above:
    • For multi-day rentals with kids less than 13, at least one parent has a lesson including wet-exits and self- and assisted-rescues, and has experience of at least 2 multi-day trips without kids.
    • For day rentals with kids less than 13, at least one parent has had a formal lesson with a focus on capsize/re-entry.
    • All kids less than 16 must be in a double kayak.
    • Kids 16 or older can be in a single kayak as long as they have had a formal lesson with a focus on capsize/re-entry.
  • PRSK will not rent kayaks to solo paddlers unless:
    • The renter has taken a formal lesson with focus on capsize/re-entry.
    • They have 2 years of sea kayak experience equal to the length of the trip proposed.
    • They have the ability to carry a single kayak solo.
    • They carry a cell phone that they must use to call in to the office by noon each day.
    • They complete a detailed daily route and float plan, and update the office if this changes while they are paddling.
  • Off Peak dates (September 15 – May 15) receive 10% off.
  • Rentals of 10 days or more receive 10% off.
  • Please note discounts cannot be combined.
  • We provide high quality kayaks and equipment for our clients, and as such any damage that arises from rental will be charged an appropriate fee.
  • The most common kayak damage we encounter is the scraping damage of the ‘gel coat’ on the hulls of our fibreglass kayaks. This damage reduces the structural integrity of our kayaks and is commonly caused by dragging or dropping kayaks – or sitting in kayaks – on rocky beaches or coasts. Our staff will thoroughly direct you on the proper way to avoid this damage when entering, exiting, or moving the kayaks before you launch. With just a little care, gel coat damage is easily avoided!
  • Upon returning from your trip your kayaks will be inspected for damages. 
    • An automatic $20 charge for gel coat damage applies per kayak with gel coat damage.
    • An automatic minimum $100 charge will be applied for structural damages that requite fibreglass repair.
    • Missing equipment will be charged at 15% above wholesale price.
    • Pictures will be taken by staff of any damages for evidence.
  • Renters will be automatically charged $30 for every hour past our closing time (4.30pm) on the final day of our rental.
  • Our usual policy for contacting the Rescue Coordination Centre will be in effect if we cannot contact you at this time.
  • Many of our early rental reservations are for kayakers planning multi-day trips in Desolation Sound. Therefore, those who are wishing to book kayaks for a single day can only do so within 48 hours of the date of the rental.
  • We do not rent kayaks in hourly or half-day increments. The shortest rate that someone can rent a kayak for is a full day.
  • Please note: we do have a large fleet and it is very rare that we don’t have some type of kayak available for drop-in or last minute reservations. At any time you can check the availability of kayaks by following this link.
  • Even if booking within the above 48 hours of the rental date, groups of 6 or more must contact our office before making a booking.
  • Due to the limited parking available at our Okeover location and our increasingly busy seasons, we are unable to accommodate non-renters with personal kayaks launching from our private location.
    • The Okeover Government Wharf is located 5 minutes down the road from our location (just beyond the Laughing Oyster Restaurant on Malaspina Road) and is a great place to launch personal kayaks for accessing Desolation Sound, including paid parking.
  • For those with personal kayaks in a group that includes people renting kayaks from Powell River Sea Kayak:
    • A $10 site use and launch fee applies per person if booked online ($12 in person on the day)
    • An $8 per day vehicle fee applies for those who wish to park at our location if booked online ($10 in person onthe day)
      • If you are launching with renters and you arrived in the same vehicle, only the launch fee applies
      • If you are launching with renters and came in your own vehicle, both launch and parking fees apply
    • We only allow personal kayaks to launch with renters if there is a ratio of (or less than) 1 rental kayak : 2 personal kayaks.
  • As a policy, we do not provide official verbal quotes (over phone or in-person). For consistency and to avoid any miscommunication, official quotes are only provided by management via email correspondence.
  • Official quotes are only provided for unusual circumstances (such as larger groups, longer rentals, discounts, etc).


  • Instructor availability is dependant on our multi-day and day tour programs running in the same periods, which take precedence over our ability to run lessons.​ For this reason, instructor availability is often not known until shortly before the date requested.​
  • Therefore, lessons cannot be booked earlier than 7 days in advance of the requested date, and can only be booked with the permission of PRSK. Some exceptions may apply for group lessons of 4+. Please contact us in these circumstances.

Gift Certificates

  • Gift certificates purchased for others through our website or over the phone have no expiry date, and can be redeemed any time after the issuance date.
  • All donated gift certificates will have an expiry date as stated on the certificate.
  • The cash value of the gift certificate purchased represents the cost of the product at the time of purchase.
  • If the product purchased increases in price after the certificate has been purchased, but before the certificate is redeemed, the recipient will need to pay the balance of the price owing at the time of booking.
  • If the recipient wishes to redeem the certificate for a product other than the product gifted, this is permissible.
    • For example, if the certificate is for a multi-day tour, but the recipient wishes to use it for a multi-day rental, this is fine. The promotional code on the certificate can be used for any product, including retail products.
  • Certificates can be used more than once, as long as there is still money left associated with the promotional code.
    • For example, a $250 rental certificate can be used for multiple rentals up to a total of $250.
  • Certificates cannot be redeemed for cash.